Internet Attorney: Online Defamation

internet-attorney-defamationAs an Internet attorney, I get complaints all of the time from prospective clients who have either written something bad online about another party or have been on the receiving end of a negative review on some website. The words defamation, slander, and libel are tossed about freely accompanied by demands to do something about the underlying dispute.

Unlike many countries, the free speech is constitutionally protected in the United States. Along with the good comes the bad. It really depends on whose ox is being gored as to whether one is promoting free speech online or demanding censorship. Your Internet attorney can discuss with you in detail why truthful statements (no matter the harm they might cause) are generally protected against defamation claims in U.S. courts. The same cannot be said in places like the United Kingdom.

Even with free speech rights, some aggrieved individuals will still try to sue the other person into retracting statements made. In a recent case, a small Chicago concrete company sued a woman for $10,000 because she wrote a negative review of the company on a website. If what she wrote is the truth, there is little chance the company will win a suit for defamation even if the words hurt the business. To learn more, you can watch a video about this Internet defamation case.

Does this mean you should “get even” with people by writing nasty stuff about them on the Web? Of course not.

If you’ve decided that online reviews are the way to pay back some wrong, check with an Internet attorney before posting content. Where emotions are involved, some people do cross the line. And if you’re sued, your Internet attorney can refer you to a good defamation litigator to take care of the matter in court. Remember that trial attorney skills are a specialty.

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Internet Attorney: New Bill Could Kill Your Internet Business

internet attorney kill switchAs an Internet attorney and an online entrepreneur, like you, I’ve got an interest in making sure that the Internet operates relatively smoothly 24/7. When you’re selling products or services online, you can’t do business if your site is down.

Unfortunately, the mental midgets (Congress) have a pending bill that would let any President declare a national cyber emergency and shut down the Internet for months at a time. Called “Protecting CyberSpace as a National Asset Act of 2010,” the bill does the exact opposite. In addition to a free speech killer, as an Internet attorney, I find this bill to be morally reprehensible because it hurts businesses like yours by giving dictatorial powers to the President to use an “Internet kill switch” to allegedly protect national security.

If the President determines there is a credible threat to exploit cyber vulnerabilities of the covered critical infrastructure, the President may declare a national cyber emergency, with notification to Congress and owners and operators of affected covered critical infrastructure.
The notification must include the nature of the threat, the reason existing security measures are deficient, and the proposed emergency measures needed to address the threat. If the President exercises this authority, the Director of the NCCC will issue emergency measures necessary to
preserve the reliable operation of covered critical infrastructure. Any emergency measures issued under this section will expire after 30 days unless the Director of the NCCC or the President affirms in writing that the threat still exists or the measures are still needed. – Act Section 249

The President unilaterally defines “credible threat” and how long it exists. What’s that mean? Spamming a credible threat? What about hackers?  Shut down an Internet with negative social media that threatens a presidential election/re-election campaign? If Bill Clinton had this power as president, would the Drudge Report have been able to break the Monica Lewinsky story? Do you trust politicians to do the right thing or look out for their own interests?

You don’t have to be an Internet attorney to know that this is the type of power you see in the hands of power-mad thugs like Fidel Castro and Hugo Chavez. It has little to do with protecting you and everything to do with protecting the politicians who don’t want to be criticized for the way they don’t perform their jobs. Congressional clowns are trying to abdicate their oversight responsibilities.

Think it would never happen?

Ask your Internet attorney about what the Federal Communications Commission (FCC) did to television infomercials. The FCC regulated them out of existence for many years to “protect the public.” A thriving marketing channel was snuffed out based on anti-business political agendas.

What should you do? In addition to consulting with your Internet attorney about any legal questions you may have, you’ll want to expand into other media for marketing in case this kill switch becomes law and gets used. And, of course, let your Congressional representatives know what you think about this monstrosity. Kill the bill…not the Internet.

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Internet Lawyer: Federal Trade Commission and Deceptive Trade Practices

federal trade commission deceptive trade practices lincolnGetting in trouble with the Federal Trade Commission with your online business can be easy if you don’t listen to your Internet lawyer. Just deceive your customers into buying something that isn’t as described. Internet marketers do this all the time with info products. They take something that might have a small benefit to purchasers and then engage in deceptive trade practices by advertising the product as having benefits that don’t really exist.

Because the Federal Trade Commission has responsibilities that include protecting consumers from false and deceptive claims, marketing your products and services with misleading promises about the results to be delivered is a recipe for legal trouble. Even if you avoid an FTC investigation or lawsuit, you can still end up getting nailed by your state attorney general’s consumer protection division. Consulting with an Internet lawyer before engaging in questionable marketing practices can save you both time and money.

By now, you’re probably wondering about the ugly car pic in this post. I took it this morning in Tampa on my way to the airport after a 2-day mastermind event. As you can see, the Lincoln has been modified to look like a more expensive car (probably an Excalibur). But would you really be fooled into thinking it wasn’t an ugly modified Lincoln? That’s the same impression left with most prospects who discover deceptive claims made in your sales content.

Appalled, they run from your offer in disgust if you’re lucky. Some might choose to file a Federal Trade Commission complaint too. It just isn’t worth it to lie or deceive. Sell the benefits of your products and services but don’t misrepresent them. Of course, if you have questions about a specific legal issue, consult with your Internet lawyer.

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