If your online business is using artificial intelligence (AI) tools, chances are it’s time to update your website’s privacy policy and other legal documents to reflect such use.
From a simple chatbot handling customer service to more sophisticated AI software, it’s becoming more popular to use these tools online to run a business. And you may not even know it if you’re using third-party software that behind the scenes is relying upon one or more artificial intelligence applications.
Now is it illegal to use these tools with customers and online visitors?
No. However, you should be disclosing such use so that there can be informed consent to your use of them.
Unfortunately, there’s no one-size-fits-all solution to this issue.
So it’s important to have an experienced website lawyer address the issue properly to protect your business. And if you need help with updating your website legal documents to reflect AI use and all of the new privacy laws and regulations, it’s probably time to set up a phone consultation with Attorney Mike Young.
