Why Avoiding Website Legal Mistakes Is Important
Your website visitors quickly look for signs to see if you’re legit or a fraud. When you consider how many get-rich-quick con artists operate online, who can blame them for being skeptical?
Here are three of the most common website legal errors that make your business look like a scam even if you’re an honest entrepreneur.
1. Missing website legal documents
If your site doesn’t have at least a Privacy Policy, a Terms of Use (sometimes called a Terms of Service or Terms and Conditions of Use) and a Returns/Refunds Policy, it isn’t ready for prime time when it comes to website legal protection.
Related Article: Privacy Policy 101 – What Ever Website Owner Should Know
Website visitors want to know whether you respect their privacy plus their rights and responsibilities when using your website. And if something goes wrong with a product or service they purchase from you, they want to know how to get a refund if eligible.
2. No support contact information.
Whether you’re selling a product or a service, you’ll want to have at least two easy ways for prospects and clients to contact you. These can include your company email address, a contact form, online chat, telephone number, and/or a snail mail address.
Related Article: Have You Have A Website Legal Review This Year?
Let’s face it. If your contact information isn’t readily available on your website, there’s an appearance you’re running a scam.
3. Inaccurate website ownership information
One of the easiest ways to lose trust is to represent your business as being one thing on your website while having the domain name registration say something entirely different.
For example, if you’re claiming to run a successful tech company from your Silicon Valley office, it screams “fraud” to have your site’s domain name registered to you personally at a home address that’s an apartment located in Boise, Idaho.
Related Article: 7 Keys To Picking The Right Internet Lawyer For Your Business
Although there are other legal pitfalls when running a business website, these are three of the most common website legal mistakes that are simple to fix. An experienced Internet lawyer can review your site for other Internet legal mistakes and advise you on what to change to protect yourself and your business online.
