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Website Lawyer

Does Your Business Website Break The Law?

By Internet Lawyer, Website Lawyer, Website Legal Documents

If you haven’t had your business website reviewed by an experienced e-commerce attorney, chances are there are legal minefields waiting to explode. That is, real danger of lawsuits and government investigations because of what your site includes and what it is missing too.

A website legal compliance review is an easy way to discover these hidden dangers so that they can be quickly fixed before your business lands in hot water by breaking the law.

What should a review include?

(1) Identify what you’re doing right so that you can repeat these good practices.

(2) Point out the legal risks that must be fixed in order to avoid costly and time-consuming lawsuits and investigations.

(3) Reveal legal dangers that you may choose to assume or fix depending upon your risk tolerance levels.

(4) Practical recommendations for fixing identified legal risks so that you know what needs to be done for your own peace of mind.

If you want Internet Business Lawyer Mike Young to perform a website legal compliance review, the first step is to book a phone consultation with him today.

Are You Overpaying To Buy An Online Business?

By Business Contracts, Business Lawyer, Internet Lawyer, Website Lawyer, Website Legal Documents

couple buying an online businessDid you know that it’s common to pay too much for an online business?

Sometimes it’s because of a failure to perform due diligence. Only to discover after purchasing the company that it’s not that profitable or even losing money.

The Phantom Online Business

But the most common mistake buyers make is to purchase something that doesn’t exist yet.

Here’s what happens…

Absurd Multiples

Sellers often have an inflated view of what their ecommerce companies are currently worth based upon the potential these businesses have in the future. So, they’ll set their asking price 5, 10, or 20+ times the business’ actual value.

However, that potential hasn’t been realized yet. And it may never happen.

The Work Hasn’t Been Done Yet

The current owners haven’t invested the time, money, and energy to make it a reality.

So, why should a seller be paid as if the phantom future business already exists?

Now it’s theoretically possible that a seller has put into place everything that’s necessary for his company to become that success over time.

But as a prospective buyer, understand it’s not at that point now…and you shouldn’t pay more than the company is actually worth.

Avoid Paying Twice

Because overpaying the seller for something that hasn’t been built yet means you’ll probably pay a second time to build that reality yourself post-purchase.

If you need help buying an online business, schedule a phone consultation with Internet Business Lawyer Mike Young.

Do You Need To Replace Your Customer Testimonials?

By Internet Lawyer, Website Lawyer

Just because you received a great customer testimonial doesn’t mean you should be using it forever to promote your business.

Sometimes a testimonial becomes stale because circumstances have changed.

For example, the claims the customer made in the testimonial are no longer true.

Or the product/service you sold the customer is no longer effective because of new technology or some other intervening factor.

Now if a testimonial becomes stale, it could become a fraudulent or deceptive marketing practice to continue using it.

So, what’s the solution?

Review your customer testimonials at least once a year to see if they’re still fresh or have gotten stale.

If there is something wrong, the first thing to decide is whether the testimonial can be salvaged by updating it.

Of course, if this is the case, contact the customer and ask them to modify the testimonial so that it’s accurate today.

Naturally, if you can’t salvage the testimonial, you’ll want to get rid of it. If feasible, request that the customer provide a new testimonial and explain why it’s necessary to replace the old one.

Customer testimonials is just one of many issues analyzed by Internet Business Lawyer Mike Young when he performs a website legal compliance review to help protect clients from civil lawsuits and government investigations.

Is Your Website Refund Policy Deceptive?

By Website Lawyer, Website Legal Documents

When you sell goods or services online, it’s important to have a website refund policy. And it needs to be accurate to avoid claims you’re engaging in false or deceptive marketing practices.

Because you don’t want the government coming after you, lawsuits from unhappy customers, or negative Google/Yelp reviews of your business.

What if you have a “no refunds” policy? Assuming it’s legal (some states have a “buyer’s remorse” mandatory refund period for certain purchases), then that should be clearly disclosed too so that prospective customers don’t find out after buying that it’s too late to get their money back.

Now if you do have a website refund policy, make sure that there are no hidden “gotchas.”

For example, if you charge a restocking fee for returned merchandise, that should be disclosed.

And if the customer is responsible for return shipping costs, be sure to make that clear too.

Of course, an experienced website lawyer can prepare a refund policy that’s designed to limit your liability exposure. And while you’re at it, have him review or prepare your other website legal documents (e.g., privacy policy, terms of use, etc.).

Is Your Website’s Privacy Policy Dangerous?

By Website Lawyer, Website Legal Documents

If you haven’t updated your website’s privacy policy recently, it could be dangerous to your business. Because you could end up getting investigated by the government or even sued by website visitors or customers.

There are two common ways this risk arises.

First, privacy laws and regulations change often. If you haven’t updated your site’s policy in the past couple of years, there’s a good chance it’s obsolete because there are gaping holes in it that don’t reflect new privacy requirements.

Second, you’ve changed the way you’ve done business online in some way but haven’t updated your privacy policy to reflect those changes. In other words, you say one thing in your privacy policy but the way you do business online is different. This can be considered deceptive or even fraudulent despite your intent.

Now if you don’t know whether your privacy policy is creating legal risks for your business, chances are it’s time to speak with a website lawyer.